At FurryFix, a brand owned and operated by NEURISH FUTURE KIND INDIA PRIVATE LIMITED, we value your privacy as much as we value the happiness and well-being of your furry friends.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website.
We believe in being transparent about how information is handled and are committed to respecting your privacy.
By accessing or using our website, you acknowledge the practices described in this Privacy Policy.
1. About FurryFix
FurryFix is a pet-care brand owned and operated by:
NEURISH FUTURE KIND INDIA PRIVATE LIMITED
Email: care@neurishfuturekind.com
Brand: FurryFix
Our website allows visitors to explore our products, learn about our brand, read product information, and access third-party platforms where our products are available.
2. Information We Collect
We may collect certain information when you visit or interact with our website.
A. Personal Information
If you contact us through email or a website contact form, we may collect information such as:
- Name
- Email address
- Phone number, if provided
- The contents of your message
- Any other information you voluntarily provide
We collect this information to respond to your enquiries and provide customer support.
B. Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, depending on the website's configuration.
This may include:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of your visit
- Website usage and interaction information
This information may be used to maintain website functionality, improve performance, and understand how visitors use our website.
C. Information Collected Through Amazon
Our website may contain links to FurryFix product listings on Amazon.
When you click these links and visit Amazon, Amazon may independently collect information about you in accordance with its own privacy policy.
We do not control the information collected or processed by Amazon.
3. How We Use Your Information
We may use the information we collect for the following purposes:
- To respond to customer enquiries and requests.
- To provide information about FurryFix and our products.
- To improve our website's content, functionality, and user experience.
- To monitor website performance and identify technical issues.
- To maintain website security and prevent misuse.
- To comply with applicable legal obligations.
- To communicate with you when you have contacted us or requested a response.
We will not use your personal information for purposes unrelated to those described in this policy without an appropriate lawful basis.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functionality and, where enabled, understand visitor activity.
Cookies are small text files stored on your device when you visit a website.
Depending on the tools implemented on our website, cookies may be used to:
- Maintain essential website functionality.
- Understand website traffic and visitor behaviour.
- Improve website performance and user experience.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
If we use non-essential analytics or advertising cookies, we will provide any notices and consent options required by applicable law.
5. Sharing of Information
We respect your privacy and do not sell your personal information.
We may share information in limited circumstances, including:
- Service Providers: We may use third-party service providers for website hosting, maintenance, analytics, security, or other technical services. Such providers may process information on our behalf where necessary to provide their services.
- Legal Requirements: We may disclose information when required by applicable law, regulation, court order, or lawful government request.
- Business Protection: We may use or disclose information when reasonably necessary to protect our legal rights, website security, or the safety of our users.
We aim to limit any sharing of personal information to what is necessary for the relevant purpose.
6. Third-Party Websites and Links
Our website may contain links to third-party websites, including Amazon, where FurryFix products may be available.
When you visit an external website, its own privacy policy and terms of use apply.
We are not responsible for the privacy practices, content, security, or data-handling policies of third-party websites.
We encourage you to review the privacy policy of any external website you visit.
7. Data Storage and Security
We take reasonable steps to protect personal information against unauthorized access, alteration, disclosure, or destruction.
Depending on the information and services involved, we may use appropriate technical and organizational safeguards.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy or as required by applicable law.
8. Your Privacy Rights
Depending on applicable law, you may have rights concerning your personal information.
These may include the right to:
- Request information about personal data we process about you.
- Request correction of inaccurate or incomplete personal information.
- Request deletion of personal information, where legally permissible.
- Withdraw consent where processing is based on consent.
- Raise a concern or grievance regarding the handling of your personal information.
To exercise an applicable privacy right or submit a privacy-related request, contact us at:
Email: care@neurishfuturekind.com
We may need to verify your identity before responding to certain requests.
We will handle requests in accordance with applicable legal requirements.
9. Children's Privacy
Our website is intended for general audiences and is not specifically directed at children.
We do not knowingly seek to collect personal information from children in a manner that violates applicable law.
If you believe a child has provided personal information to us inappropriately, please contact us at care@neurishfuturekind.com so that we can review the matter and take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable legal requirements.
Any updates will be published on this page along with a revised Last Updated date.
We encourage visitors to review this page periodically to stay informed about how we protect personal information.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact us.
NEURISH FUTURE KIND INDIA PRIVATE LIMITED
Brand: FurryFix
Email: care@neurishfuturekind.com
We will make reasonable efforts to respond to your enquiry within the time required by applicable law.